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Cancellation policy

As all TrueBatch orders are milled fresh only after confirmation, we are unable to accept cancellation requests once an order has been placed. Milling typically begins shortly after order confirmation, meaning your grain has already been committed to your order by the time a cancellation request would reach us.

Before you complete checkout

We recommend reviewing your cart, delivery address, and custom blend selections carefully before completing checkout.

If milling has not yet started

If you reach out immediately after placing an order, by WhatsApp or call at +91 70193 30057, we will try our best to accommodate a cancellation if milling has not yet started — however, this cannot be guaranteed.

Contact us

TrueBatch, No.16, 8th Cross, Telecom Layout, Jakkur Post, Bangalore — 560064 · info@mytruebatch.com or +91 70193 30057. Business hours 10:00–19:00, closed Sundays.

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